SmartOne IPTV is a media player application that allows you to access your IPTV playlists and stream the TV channels & VODs in them. This app is compatible with various streaming devices and has several exciting features that elevate your streaming experience. On the downside, you may also run into some technical and streaming errors while using this app, which is common in most apps. However, these errors can be the cause of SmartOne IPTV not working properly. To fix these issues, this article provides you with some simple solutions you can try by yourself.
Usual Reasons for SmartOne IPTV Not Working
These are some of the common reasons why the SmartOne IPTV app starts malfunctioning.
- Weak internet
- Using an outdated version of the app or device
- Lack of storage space in the App Cache
- Wrong login credentials or M3U URL
- Server problems or shutdown
- Geo-restrictions
- Compatibility issues
Common Solutions to Fix the SmartOne IPTV Not Working Issue
If the SmartOne IPTV app is not working, start by trying the following troubleshooting methods to fix the problems.
Check your Internet Connectivity
Sometimes, when you are trying to play something on the app, you might get the “loading timeout error.” You might also face other problems like slow response time, buffering, bad picture quality, etc. The common cause for all these issues is a poor internet connection. So, always ensure that you have a strong, fast, and stable internet connection. To test the connection, you can use various speed testing tools available online.
If your connection is weak, you can fix it by resetting the Wi-Fi router. If that doesn’t work, you will have to connect to another network that has a strong and stable connection.
Reset the SmartOne IPTV App
Another easy way to fix any errors on this app is by resetting it completely. This will delete all your app data like theme, storage, language, favorites, etc. To reset the SmartOne app, navigate to the Setup option within the Settings menu and select the Reset App option. Then, you will have the option to choose which settings of the app you wish to reset. If you want to reset the whole app, choose the Reset all data option.
Use the Correct IPTV Credentials
To stream any IPTV content on this app, you have to use your own playlists. You must use the M3U URL or the login credentials issued by your provider to access the IPTV playlist. Sometimes, you can’t access the playlist after you input the credentials. This can happen mainly due to the use of incorrect credentials. So, make sure to input the exact credentials sent by your provider so you can upload or access the playlist without any problems. To ensure this, always copy and paste them.
Check your SmartOne IPTV Subscription Status
Once you install this app and start using it for the first time, you might think it is free to use. This is because it offers a 15-day free trial. After the free trial is over, you can’t use the app without purchasing it. People who are not aware of this may think that the app has stopped working after 15 days. So, make sure to purchase/activate the app by visiting its official website to continue using the app after the trial period is over.
Update the SmartOne IPTV App or Your Device
Sometimes, if your streaming device and the SmartOne app aren’t updated to the latest version, you may encounter errors. When the app is an older version while your device is running on the latest version or vice versa, it will result in compatibility issues. That is why it is important to update the app and the device regularly. Moreover, updating also fixes a lot of bugs and glitches to enhance performance.
Restart or Reset the Streaming Device
If you haven’t had any success fixing the app using the above solutions, try resetting your streaming device. This is a common solution to fix most issues on any app or the device itself. Resetting the device will return it to its factory settings or default settings. This means every data on your device will be erased, and you will have to set it up from scratch. After resetting, you can install the SmartOne app again and check if it’s working.
Alternate Solutions to Fix the SmartOne IPTV Not Working Issue
If you are not able to fix the app after trying the above methods, try the following methods.
Clear App Cache
If your app keeps crashing or freezing, the issue might have something to do with the app cache. When any app’s cache gets overloaded with data, the app will start to slow down. The solution to these problems is to clear the SmartOne app’s cache. You can do this by accessing the Settings menu on your device and navigating to the Apps section. Then, select the SmartOne app and use the Clear Cache option to delete all the data. Once that’s done, you can reinstall the app and check if it’s working smoothly.
Use a VPN Service
Sometimes, you might encounter some geo-restricted content on the playlist you uploaded on the app. You can only stream these types of content from certain locations. However, using a VPN service, you can bypass the geo-restriction and stream the content from anywhere. One of the best VPN services people use for this purpose is NordVPN. It is also useful for online privacy and security.
Check the IPTV Server Status
On rare occasions, the servers used for streaming TV channels and VODs might shut down, and you won’t be able to stream the content. Sometimes, a server might crash and stop the stream. When these issues occur, the fault is on the IPTV provider’s side. You can try restarting the app to fix it but most of the time, there is nothing you can do to fix the servers. All you can do is wait for the provider to fix the servers.
Change the Streaming Device
Another possible cause for the SmartOne app not working could be compatibility. In that case, try installing the app on another device and test if it works without issues. If it does, then the problem is with your streaming device and not the app. If not, find out if there is anything wrong with your device and try to fix it.
Use Customer Support
If the app is still not working after trying all the above troubleshooting methods, it might be time to contact Customer Support. A customer support agent can help you resolve the issue with the appropriate instructions. To contact the support team, email [email protected] with a description of the problem you have.
Common Questions
You can purchase the SmartOne IPTV app with a one-time fee of €12.99 or get yearly access with €2.5/year.